Data protection at Phoenix Contact

We are delighted that you are interested in our company, products, and services and would like to provide you with some key information regarding our approach to protecting your personal data.
Protecting personal data is crucial, particularly in tomorrow’s Internet-based business models and when developing Internet-based economies.
Our staff and the appointed service providers are through to confidentiality and to comply with the provisions of the Federal Data Protection Act and other relevant data protection regulations required.
In this data protection statement, Phoenix Contact aims to emphasize its dedication to protecting personal data. This includes, for example, your name, your physical address, your account number as well as your e-mail address or other details.
The following declaration offers you an overview of how we intend to protect your data.

Use and circulation of personal data

Any personal data, which you provide us with via our website or among other channels (e.g., your name, your address or your e-mail address), will solely be used for correspondence with you and is exclusively collected, processed, and saved for the purpose you intended when submitting the data. In addition, we will use this data to send you occasional offers and to inform you about new products, services, and other items that might be of interest to you. You may revoke your consent regarding the use of your personal data by simply contacting us.
If required, information from Phoenix Contact will also be passed on to companies in the Phoenix Contact Group, service providers or other third parties. This may be necessary to perform a service or transaction requested by yourself, such as order processing, event and seminar registrations, for customer service purposes or to provide you with information regarding products or services. When passing on personal data to third parties, we shall limit this to the information necessary to provide our respective services. The respective third party must only use this personal data to perform the service required or the transaction needed, which is commissioned in our order. In doing so, the service providers are obliged to adhere to the Data Protection Act. We shall never share, sell or otherwise provide your personal data to third parties for marketing purposes.

 

Data processing on this web page

For security and technical reasons, Phoenix Contact automatically processes information transmitted
by your browser to its system protocols. This potentially includes:

  •  Browser type/version
  • Operating system used
  •  Requested URLs (websites) on our systems
  • Referrer URL (the website that referred to our website)
  • Host name and full IP address of the computer accessing the site
  •  Date and time of call
  • Data volumes and file types called

This data will not be consolidated with other data sources or statistically evaluated.
Notes regarding IP addresses:
IP addresses are essential for the transmission of websites and data from our servers to your
browsers. They are the “addresses” for information you request from our web servers. IP addresses
are regarded as personal data and are therefore only used by us to the extent technically
required.

Registering on our website

You have the option of providing additional data about yourself (title, company, postal address, email address).
The data optionally provided during the registration process is used to contact you personally as well as for Phoenix Contact’s own advertising purposes. This includes updating our customer master database or providing you with information on our products and services.
You may revoke your consent to us saving your data and using it to send promotional materials at any time by sending a corresponding e-mail to info_it@phoenixcontact.com. You can also contact this e-mail address should you wish to completely delete your account.

 

Cookies

Our Internet pages use cookies in several locations. Cookies are small text files that are stored on your computer and are saved by your browser. They are used to make our Internet pages more user-friendly, effective, and secure.

The majority of cookies used by us are session cookies. These are automatically deleted once
you exit our website. Some cookies are used which are saved for a longer period of time. The
maximum storage period of a cookie can be up to one year, for example, when saving your preferred language on our website.

All cookies on our websites contain purely technical information in a pseudonymized or anonymized format, with no personal data.

If you want to prevent cookies from being saved, select “Do not accept cookies” in your browser settings. It is specified that each browser has different procedures for managing settings, it can get specific instructions through the following links:

Microsoft Windows Explorer

Google Chrome 

Mozilla Firefox 

Apple Safari

If cookies are not accepted by the browser, the functionalities of our website could be severely limited and a number of functions no longer available. If you use a mobile device, please note that the system configurations to exclude the storage of cookies or to delete them could depend on the brand and/or model of the device used and it is therefore necessary refer to the instructions provided by the manufacturer.

Web analyses with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer, allowing us to analyze your use of the website. The information generated by the cookies regarding your use of the website are generally transmitted to a Google server in the United States, where they are stored. However, within the Member States of the European Union, or in other Member States of the Agreement on the European Economic Area, if the request for anonymity of the IP address is activated on this website, the IP address must be previously abbreviated by Google. Only in exceptional cases will the full IP address be transferred to a Google server in the United States, where it will subsequently be shortened. Google will use this information on behalf of the operator of this website to analyze its use, in order to compile reports on the activities on the website and provide the operator with further services. The IP address transmitted by your browser, as part of Google Analytics, should not be confused with other Google data. You can use a setting in the browser to prevent cookies from being stored. However, please note that, by not accepting the use of cookies, the features offered by the website may be limited. Furthermore, it may prevent the acquisition of data relating to your use of the website generated by the Cookies (including your IP address) and the processing of this data by Google, by downloading and installing an additional component for the browser in use by following link: http://tools.google.com/dlpage/gaoptout?hl=it.

 

Supplementary notes regarding use and circulation of personal data

Phoenix Contact may be forced to disclose your data and corresponding details by order of a judicial or regulatory action. We also reserve the right to use your data to assert a claim or to defend against legal claims. In compliance with applicable law, we reserve the right to save and pass on personal data and any other data in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, and violations of Phoenix Contact’s terms and conditions of use.

Secure Internet communication

We make every effort to ensure that your personal data is transmitted and saved utilizing technical and organizational measures, in such a way that it is not accessible to third parties.
As a general rule, the Internet is regarded as an insecure medium. In contrast to a telephone line, for instance, transmission of data on the Internet can be more easily wiretapped, recorded or even modified by unauthorized third parties. The encryption used by Phoenix Contact is regarded as secure, based on the latest technological advancements. Operating systems and browsers from earlier versions also achieve this security level. If necessary, you should update the operating system and browser on your PC to enable use of this high-grade encryption. When communicating via e-mail in an unencrypted manner, complete data security cannot be guaranteed, so we recommend using the postal service for confidential information.

Updates to this Privacy Policy

If Phoenix Contact launches new services, alters its Internet procedures or if the Internet and electronic data processing security technology is further developed, this will be updated in the data protection statement. We therefore reserve the right to alter or modify this statement as required. The current version will be published here.

Additional information

Should you have any questions that have not been addressed by this data protection statement or you require more detailed information regarding a specific point, please do not hesitate to contact us.

If you do not agree to your personal data being saved or this data becomes inaccurate, we will ensure, upon your request, that your data is corrected, blocked or deleted under the statutory provisions. Upon request, we will send you a list of all your personal data that we have stored.

If you wish to refuse consent to cookies, simply click on the button “Blocca tutti i Cookie”.

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For general questions regarding the collection, processing or use of personal data by Phoenix Contact, as well as for general information regarding your data or the correction, blocking or deletion of your personal data, please contact us in writing at:

Phoenix Contact S.p.A.

Via Bellini 39/41

20095 Cusano Milanino (MI)

Tel. 02 660591